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Restaurants

5 Reasons to Use the New SpotOn Handheld POS in Your Restaurant

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Topics: Restaurants, Product Updates

December 7, 2020

SpotOn is proud to release our new SpotOn Restaurant Handheld POS. The new handheld device is a compact and user-friendly terminal with enhanced features to make running your restaurant more efficient, including a built-in receipt printer, a split-bill option, and dual WiFi and 4G wireless connectivity. Particularly during these tough times, it’s more important than ever to have the tools you need to both keep people safe and improve your bottom line. Here’s five ways the SpotOn Restaurant Handheld POS does just that.

1. Keep Guests and Staff Safe

The SpotOn Restaurant Handheld POS can help people stay safe in your restaurant by reducing frequent contact between guests, servers, and kitchen staff. The handheld device eliminates the need to go back and forth between tables and the POS station, which streamlines the in-person ordering process. It also makes it easier for guests to pay at the table using contactless payment methods.

Thanks to our handheld’s Wi-Fi and 4G wireless connectivity, it’s also easier than ever to serve guests in outdoor dining areas. According to a recent study, 48% of Americans reported that they feel safe to visit a dine-in restaurant that offers outdoor seating.

2. Increase Efficiency to Turn Tables Faster

Taking orders and payments is easy with the new handheld POS, saving time for servers so they can turn tables faster than ever. The SpotOn Handheld allows servers to take orders directly at the table, eliminating the need to take orders by hand and running to the POS system to enter in orders. Even at the end of the dining experience, servers can take payments at the table and print or email the receipt for the guest, all in one stop.

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3. Provide a Great Take-Out and Pick-Up Experience

It’s no surprise that consumer behavior has shifted towards delivery and take-out over the past few months. According to Nation’s Restaurant News, 57% of consumers are now ordering delivery or takeout at least once a week. As the number of people opting to pick up their food from their favorite restaurants increases, you want to make sure your restaurant is tailoring the takeout customer experience to ensure that guests feel safe. The portability of the SpotOn Handheld allows your staff to take orders and payments anywhere in your restaurant or even curbside without the guest ever leaving their car.

4. Make Changes on the Fly Easily

Handling orders, even during the busiest of times, has never been easier than with the SpotOn Restaurant Handheld POS. The intuitive, user-friendly interface allows servers to swiftly make changes to meet the needs of your guests. For example, servers can effortlessly make dynamic changes such as transferring orders between guests, changing item quantities, discounting prices, adding an individualized note, and changing sub-items. These changes are instantly sent to the kitchen, streamlining operations and reducing mistakes that lead to orders getting sent back.

5. Enhance the Guest Experience

Providing a great guest experience will help your restaurant retain loyal customers. In fact, a recent Deloitte survey reported that 60% of guests said a positive experience will cause them to dine at a restaurant more frequently. Your restaurant can empower guests by giving them options to tailor their dine-in experience to their liking. With our versatile handheld, you have the flexibility to offer guests indoor and outdoor seating, multiple payment options (contactless, EMV, and cash), and multiple receipt options (paper or e-mail).

In addition, our handheld’s efficient ordering process means orders will be sent to the kitchen and bar faster and more accurately, which means food and drinks will be sent to the appropriate table faster. Leave a smile on your guests’ faces after they leave your restaurant by providing the best customer experience with the SpotOn Restaurant Handheld POS.

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Ready to learn more about SpotOn Restaurant  and our new handheld POS?

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