Within a short few months of starting with SpotOn, Baja's reviews on Facebook and Yelp improved by more than one star/point, and half of their customers were comprised of returning visitors. Even more impressive, they logged nearly 600 loyalty check-ins over their opening 90 day period, and added 220 new customers to their list in a 45 day span.
The team at Baja also values the top-notch customer service they’ve received from SpotOn. “The customer service level that we’ve had from SpotOn has been unreal,” shares Del Real. “Our contact Rickey is really like an extension of our team. He’s on-site whenever we need him, quick to respond, is always friendly and helpful, and on top of that he’s also a great customer!”