Success story

Hot & ready without the hassle

How Callie’s Hot Little Biscuit streamlines payroll and labor management all from the SpotOn POS.

desktop backgroundplay video
Callie’s Hot Little Biscuit|Charleston, South Carolina
GoalThe goal

Callie’s Hot Little Biscuit needed a POS system that integrated seamlessly with their accounting system and provided reporting accessible from anywhere, as well as direct online ordering and delivery to help retain profits.

SolutionThe solution

Since SpotOn Teamwork works in sync with their SpotOn Restaurant POS, Callie’s general managers and HR person get hours back in their weeks that they used to spend calculating tips and poring through spreadsheets. Employees clock-in on the POS, streamlining the clock-in process and providing Lotz with all the data he needs to make staffing decisions in one intuitive platform.

The results
2-3HRS

saved per week for general managers

6-8HRS

saved per week for Human Resources staff

10%

Profits retained with direct ordering

Get a demo
section image
quotes

“With SpotOn Teamwork, my store managers get two to three hours back that they can spend on themselves or with their family, rather than having to dive into something else at the store. When the work is done, I want them to be spending time with their families, doing whatever makes them happy, because that makes them better employees in the end.”

Michael Lotz
Michael Lotz
Director of Operations, Callie’s Hot Little Biscuit

Callie’s Hot Little Biscuit serves handmade biscuits at two grab-and-go locations in addition to a significant catering operation, a food truck, wholesale, and nationwide shipping. Director of Operations Michael Lotz uses SpotOn Teamwork to create more efficient schedules, calculate tips in minutes, and navigate staffing challenges in a tough labor market.

Related
success stories

See how your business can succeed with SpotOn
Spoton logo

© SpotOn Transact, LLC. 2023. All Rights Reserved. SpotOn Transact, LLC. is a Registered Partner/ISO ofMerrick Bank, South Jordan, UT & Wells Fargo Bank,N.A., Concord, CA & Elavon Inc., Georgia [a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN].

Help Center
24/7 resources
help center logo

Please get in touch if you need one-to-one assistance getting started with new products or have questions for our Sales team.

Help Centerarrow