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Freelance Instructional Designer

Nationwide Allows remote

SpotOn is a digital marketing, loyalty, reviews, and integrated payments platform that helps small and medium businesses (SMBs) build valuable relationships with their customers. We take pride in giving these SMBs the ability to truly compete with bigger companies by using our platform as a cost effective way to grow and manage their business while saving on costs.

We are seeking a freelance instructional designer to work with our marketing team to design and implement our online training program. This an exciting project that will will demand 30+ hours a week for 3+ months, and involve writing for multiple audiences, including our SMB clients, outside sales team, and internal employees.

The ideal candidate will have experience designing training material for software products and employee communications, with the ability to work both independently and collaboratively. Experience designing instructional material for the FinTech or payment processing industry is an added bonus, but not required.

Responsibilities

  • Work in collaboration and under the direction of the marketing team to develop online training material, including:

    • Training modules on our product line for our SMB clients and outside sales team

    • Assessment material for our outside sales team to earn certification after completing product training modules

    • Training courses for internal employees on employee guidelines, benefits, etc.

  • Collaborate with our graphic designer, who will design the training modules

  • Work within our LMS (iSpringLearn) to upload completed training modules and program assessments as needed


Experience & Education

  • BA degree in English, Instructional Design, or equivalent professional experience

  • Proven track record of producing high-quality instructional content with a fast-moving production schedule

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