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Information Architect

San Francisco, California, United States Freelance On-Site

SpotOn has an immediate need for an information architect to provide clarity and insights into the restructuring of our corporate domain, www.SpotOn.com. This is a short-term, freelance opportunity. This project may lead to additional work upon completion, but the initial assignment is only for this property.

About SpotOn:SpotOn is a cutting-edge payments and software company dedicated to redefining the merchant services industry. SpotOn combines payment processing with customer engagement and business management solutions, giving small and medium businesses the data and tools they need to run and grow their business. Our tools increase revenue and connect businesses with their customers using rewards, deals, online reviews, website building, and data analytics. Tools like these were previously only available to big businesses with big bankrolls and their own developers, but our platform caters to neighborhood stores, independent retailers, and other small- to mid-sized businesses. We have our service deployed in many cities across the U.S. and Mexico.

Job Functions:

  • Works with SpotOn management to understand our platform roadmap, product offerings, marketing campaigns, and intended actions on the site.

  • Plans information architecture by studying the site concept, strategy, and target audience, including: envisioning architectural scheme, information structure and features, functionality, and user-interface design; creating user scenarios; preparing data models; designing information structure, work-and dataflow, and navigation; evaluating information representation; conducting IA meetings/findings.

  • Organizes information by translating user behavior into media structure and elements, including: crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and/or storyboards; preparing interaction specifications, navigation rules, organization of information, and site maps; coordinating with business, technology, visual, structural, editorial, cognitive, and brand strategists.

  • Implements information architecture by preparing paper and interactive prototypes and mockups, including page layout and navigational elements; coordinating with our Designer and Developer to integrate site concept, visual design, writing, interface, and navigational structure; documenting structure and processes.

  • Validates information delivery by developing and completing usability test plans, including evaluating traffic patterns and studying user feedback.

  • Provides and defends recommendations on site architecture, user interface, taxonomy, etc.

Skills and Qualifications:

  • Bachelor’s Degree in Computer and Information Architecture, Information Science, Library Science, or similar. Master's preferred.

  • 5+ years information architecture experience

  • Strong attention to detail

  • Must be motivated and self-directed

  • Exceptional verbal and written communication skills

  • Great with deadlines

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