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Overview


SpotOn, headquartered in the heart of the Financial District in San Francisco, is redefining merchant services by providing an end-to-end solution for small- and medium-sized businesses (SMB) that integrates marketing and credit card processing while doing four key things differently:

  1. 1. Empowering SMBs with end-to-end platform to help them run and grow their business at a price that puts money back into their pocket
  2. 2. Requiring no long-term commitment—SpotOn works with businesses on a month-to-month agreement
  3. 3. Never charging junk fees that other payment processing companies typically charge, like monthly minimums, statement fees, batch fees, PCI fees, Annual PCI fees, non-compliance fees, regulator fees, and more
  4. 4. Providing high-touch customer service to ensure businesses get the most out of platform

Small and medium businesses often don’t have the time, or necessarily even the understanding, to effectively use the software and technology solutions that are critical to succeeding in today’s digital retail environment. SpotOn helps bring merchants up to speed by providing face-to-face service backed by an expert onboarding team.

We are the first company to integrate credit card processing with marketing, loyalty, reviews management, and consumer analytics.

"We are the first company to integrate credit card processing with marketing, loyalty, reviews management, and consumer analytics."

- R.J. Horsley, President of SpotOn

Mission


Our mission is to empower merchants with powerful payment and software tools, backed with high-touch, concierge-style customer support. Furthermore, we strive to connect consumers with our merchants by offering our free consumer app that lets consumers earn loyalty rewards, find local discounts and deals, and easily book appointments.

Our Mission

Our Core Values & Beliefs


Exceed expectations.

Exceed expectations.

We go the extra mile, aiming to be an extension of our merchants’ teams with a continuous focus on business growth and success, coupled with stellar customer service.

Be more than just a payment processor.

It’s about developing relationships with customers, creating a streamlined experience, and closing the loop from marketing to purchase.

Be more than just a payment processor.
Stay simple and straightforward.

Stay simple and straightforward.

We’ll keep developing a platform that’s nearly effortless, reducing stress, while creating a system that is easier for everyone.

Remain flexible.

We’ll configure a solution that makes the most sense for each business using our nimble software and by offering a choice of state-of-the-art hardware.

Remain flexible.
Celebrate innovation and collaboration.

Celebrate innovation and collaboration.

We encourage diversity—of culture, of background, of experience and thought—and the dynamic teamwork it takes to bring new ideas to life.

Be the easiest part of every customer’s day.

We honor our customers by showing them respect, knowing their businesses, and providing help that is relevant to their specific needs.

Be the easiest part of every customer’s day.
Do business the right way.

Do business the right way.

We do everything in the most transparent and upfront way possible, without long-term commitments, extra fees, or hidden charges.

Make a difference.

We’ll offer guidance and a point of view, always willing to share ideas that will make a difference.

Make a difference.

History


SpotOn co-founders Matthew and Zachary Hyman have dedicated themselves to providing exceptional value and service to merchants since 2001. In 2005, they founded Central Payment, now one of the nation’s largest merchant service providers, servicing close to 100,000 businesses across the U.S. Along with co-founder Doron Friedman, the Hymans created SpotOn, the culmination of their long-term vision, providing an end-to-end platform for merchants to run and grow their business.

Creating a positive social impact while building successful and long-lasting businesses is something Matt, Zach, and Doron emphasize. The end result is a work environment where Sales Partners are proud of what they do, working as part of an extended, collaborative team to empower small business to thrive in a competitive marketplace.

Matthew and Zachary Hyman

Locations


Headquarters: San Francisco, California

Additional Offices: Chicago, IL, Detroit, MI, and San Rafael, CA

Outside Sales nationwide with regional offices in:

  • Richmond, Virginia
  • Jacksonville, Florida
  • Minneapolis, Minnesota
  • Denver, Colorado
SpotOn Locations