San Francisco, June 30, 2025 — In an industry crowded with overhyped promises and one-size-fits-all solutions, restaurant operators are making their voices heard. SpotOn, the leading restaurant management system, has been named the #1 Restaurant Point-of-Sale (POS) System in the G2 Summer 2025 Grid® Report, outranking 27 competitors and beating out well-known players in critical categories like customer satisfaction and quality of support.

Straight from the source, the ranking is based on hundreds of verified reviews from real restaurant owners, operators, and staff who rely on SpotOn to power their restaurants. While others focus on flashy features or squeezing operators with hidden fees, SpotOn’s approach is simple: build technology that works, support restaurants like a true partner and help them grow. 

“Restaurant operators are tired of broken promises and support teams that don’t pick up the phone,” said Bryan Solar, Chief Product Officer at SpotOn. “This ranking reflects our focus on delivering impactful technology, real support and smart innovative tools like Profit Assist that uses AI to simplify financial decisions, and the GoTo Place App to drive direct orders and loyalty. Everything we build is purpose-built to help operators run a more efficient, profitable business.”

G2 shows SpotOn outpaces the competition in the areas that matter the most: 

  • Best-in-Class Customer Support: SpotOn outperforms Toast, Clover, Square  for Restaurants, and Aloha Cloud in Quality of Support.
  • Most Customer Satisfaction: SpotOn outperforms Toast, Clover, Square for Restaurants, and Aloha Cloud in overall satisfaction.
  • Stronger Market Presence: SpotOn outperforms Toast, Clover, Square for Restaurants, and Aloha Cloud in leading presence and influence in the category. 

“This industry runs on hustle and hospitality,” added Solar. “Our job is to make sure the technology lives up to that same standard.”

As restaurants ditch legacy systems and tech bloat for solutions that actually serve them, SpotOn is proving that operators don’t have to settle. With rapid growth, consistent innovation and true customer support from people ”who actually give a sh*t,” SpotOn is helping restaurants take back control amidst economic headwinds and consumer uncertainty in 2025. 

About SpotOn

SpotOn is one of the leading software and payment companies, providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated restaurant management solutions, SpotOn builds technology that "works the way you work" and backs it up with a 24/7 team of experts that make sure it always does—with fairness, flexibility, and a personal touch. For more information, visit www.spoton.com

Media Contact: 
Megan Palmer
MPalmer@spoton.com
410-262-7349

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