- SpotOn added new customers across fine dining, live entertainment, and multi-unit regional restaurant groups in Q1 2026.
- Product updates focused on labor efficiency, delivery economics, menu management, reservations, and kitchen operations.
- New partnerships expanded operator access to KDS insights, AI phone automation, and foodservice distribution.
San Francisco, April 21, 2026 — SpotOn, a leading restaurant technology company, today shared highlights from the first quarter of 2026, including customer growth, product updates and strategic partnerships aimed at helping restaurants streamline operations, improve the guest experience and protect margins.
Despite softer traffic across parts of the industry, independent operators continued to focus on growing revenue, improving efficiency and maintaining tighter control over day-to-day operations. SpotOn momentum in the first three months of the year reflected those priorities, with investments centered around helping restaurants simplify workflows, better manage costs and deliver more consistent guest experiences with more control.
Product updates built for today’s economic realities
As operators look for practical ways to protect profitability, everyday tools that reduce manual work, improve consistency and give teams more control have become increasingly important. In Q1, SpotOn introduced new capabilities across its restaurant management system focused on delivery economics, menu maintenance, reservations, and order routing helping restaurants operate more efficiently without adding complexity.
- AI Menu Assistant enhancements: SpotOn expanded its AI Menu Assistant to help restaurants make menu updates faster and with less manual work. Operators can now use AI to add taxes to all or selected menu items, and create routing groups to send items to the right kitchen printer or KDS screen more efficiently.
- Reservations in the GoTo Place app: Guests can now book reservations directly from the free GoTo Place mobile app, where the restaurant’s brand stays front and center, with no commissions or cover fees, and restaurants keep all guest data. Guests can also use the app to engage with other ordering and hospitality experiences, making it easier for restaurants to meet diners where they already are.
- Order type fees for dine-in, takeout, and delivery: Restaurants can now add fees based on order type, including dine-in, takeout, and delivery. This gives operators more flexibility to offset costs tied to packaging, delivery, and service models while keeping fee structures aligned to how orders are fulfilled.
- Teamwork Tip Template Upgrades: The Tip Template Settings page now features progressive reveal, contextual tooltips, and a new save mode, giving owners and managers more flexibility in managing and updating tip settings. The update supports a wider range of management workflows within Teamwork.
“Operators are continuously being asked to do more with the same shift, the same labor budget, and with very little room for error,” said Bryan Solar, Chief Product Officer at SpotOn. “These product updates are designed to make operators’ lives easier by making menu changes faster, delivery margins more predictable, reservation capture more seamless, and order flows more efficient. This is the kind of operator-first innovation that helps restaurants protect profitability while improving the guest experience.”
New customers span concepts and markets
In a challenging environment, restaurants continued to invest in systems that simplify operations and bring more of their business onto one platform. SpotOn’s momentum reflects this ongoing demand from operators looking for more consistency and improved reporting across order channels. Among the brands SpotOn added in the first quarter:
- Crow & Wolf Brewing (Clovis, CA): Crow & Wolf Brewing chose SpotOn to help keep service flowing across a busy brewery environment, providing the visibility and control needed to support both guest experience and day-to-day operations.
- Cuban Pete’s (New Jersey): Known for Latin-inspired food with Cuban ambiance to match, Cuban Pete’s tapped SpotOn to streamline operations and support a lively guest experience as the group grows.
- 604 Hospitality Group (Hawai‘i & Las Vegas): 604 Hospitality Group selected SpotOn to help power high-volume service, simplify day-to-day operations, and support the welcoming island hospitality it delivers across its growing restaurant portfolio.
- Gui Steakhouse: A bold new chapter in New York dining from Chef Sungchul Shim, Gui Steakhouse serves American cuts with a Korean lens, creating something entirely new and unmistakably refined. SpotOn helps support a refined hospitality experience with the speed, control, and operational visibility needed behind the scenes.
Expanded integrations and strategic partnerships
At a time when restaurants are watching every dollar, technology that connects front and back-of-house workflows remains a worthwhile investment, offering better visibility into the workflows that affect service, labor, and guest demand. In Q1, SpotOn expanded its partner ecosystem to include:
- Fresh KDS: SpotOn is bringing kitchen performance insights directly into the SpotOn Dashboard, giving operators a more connected view of what’s happening beyond the front of house.
- Loman.ai: Restaurants can connect AI-powered voice automation to help handle calls, capture demand, and free up staff to focus on in-person hospitality.
- Wood Fruitticher: SpotOn is also partnering with Wood Fruitticher, a fourth-generation family-owned foodservice company serving the Southeast.
Looking Ahead
From independent neighborhood staples to fast-growing, multi-unit groups, SpotOn remains focused on helping operators gain greater confidence in, and control of, their day to day operation amidst an uncertain consumer and an unpredictable economy.
“This type of market rewards operational discipline,” said Joon Huh, Chief Financial Officer at SpotOn. “Independent operators will continue to prioritize technology that helps them improve throughput, better manage costs, and more clearly understand their P&L. When operators have a strong foundation, the path to increase profitability becomes clearer, and that’s where we believe we can deliver the most value for our customers.”
About SpotOn
SpotOn is one of the leading software and payment companies, providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated restaurant management solutions, SpotOn builds technology that "works the way you work" and backs it up with a 24/7 team of experts that make sure it always does—with fairness, flexibility, and a personal touch. For more information, visit www.spoton.com.
Media Contact:
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Megan Palmer
SpotOn
MPalmer@spoton.com
410-262-7349
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