6 Tips for Operating Your Restaurant in the New Normal
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Restaurant381
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Making the Moment, Like It’s My Job, by Brent Bolthouse
For Brent Bolthouse, there's no time like now. Here the SpotOn Restaurant Advisory Counsel member talks about his rewarding role crafting immersive dining experiences that captivate guests and compel them to be present in a remarkable moment. Being present is one of the most rewarding things you can...
How to Handle a Chargeback as a Restaurateur
As a restaurant owner or operator of the latest and greatest restaurant in the neighborhood, a credit card chargeback is the last thing you want to see days or weeks after a guest transaction is complete. Understanding what a chargeback is and how to handle them is important to the...
Introducing Real Talk with Restaurateurs—a New Heart & Hustle Blog Series
When it comes to starting or sustaining a restaurant, there’s nothing more valuable than guidance from someone who’s actually been there, struggled with that, and succeeded. But gaining access to industry leaders is easier said than done, and many restaurant owners end up making do with makeshift advice...
Mentoring Each Other, by Michael Mina
For Michael Mina, mentorship is a group activity with group benefits. Here he talks about cultivating a culture where everyone is encouraged to share and receive knowledge that can elevate experiences and careers. It’s about the food. Of course, it’s always about the food. That’s the heart...
50 Questions with SpotOn Restaurant Advisory Council Member, Michael Mina
With accolades including James Beard Foundation “Who’s Who of Food & Beverage” inductee, Bon Appétit Chef of the Year and the International Food and Beverage Forum’s Restaurateur of the Year, award-winning chef and restaurateur Michael Mina continues to dazzle the culinary world with bold dining concepts that have...
