Sarah Greesonbach is a business writer and writing teacher specializing in B2B technology, HR, and marketing.
From the moment you first opened the doors of your retail store, you've hoped to scale your business to more than one location. But when the growth started happening, it was harder than you expected. An increase in sales led to other increases, such as a larger customer base to...
The auto sales industry has long been highly competitive—a fact supported by today's changing market landscape, product innovations, and auto tech startups. Consumer demands drive constant evolution in transportation solutions, with popular options such as ride-hailing services Uber and Lyft challenging the traditional auto industry for a piece of...
Congrats! Your business is thriving and you're expanding to multiple locations to better serve your customers. While this is an exciting time, it can also introduce some new challenges. Managing more than one location sometimes requires multiple systems, and your current business software may not be prepared to handle the...
Between supply chain disruptions, parts shortages, advanced point-of-sale technology, and customer invoice trends, there's no doubt that changes in the economy and consumer needs have been keeping the auto industry busy. However, the industry has not weathered the storm undamaged. In fact, a recent survey by the American Customer Satisfaction...
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Does it ever feel like your customers always need help just before you open or after you close your auto body shop? You're not alone. Many small businesses try to set convenient hours for their customers, only to find that it's not enough. Customers expect around-the-clock access to their information...
