Small Business71

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5 Mistakes to Avoid With Your Loyalty Program

Studies have shown that if you increase your customer retention rate by just 5 percent, your profits will grow by 25 to 95 percent. Offering a loyalty rewards [https://www.spoton.com/software/loyalty] program is a great way to do just that, and at SpotOn, we’ve seen this...

The SpotOn Business Dashboard App

You can’t be at your business 24/7, but now your business can always be with you thanks to the SpotOn Business Dashboard app for iOS and Android. The Business Dashboard connects you to live sales data from your business and also gives you remote access to SpotOn Core,...

Why You Should Be Reading Your Competitors' Negative Reviews

It’s important to make a habit of monitoring reviews of your own business for a couple of reasons: 1) bad reviews on sites like TripAdvisor and Yelp can scare off prospective customers unless you respond to those negative reviews appropriately [https://www.spoton.com/blog/how-to-address-negative-reviews]; and 2) critical...

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