Sell better. In-store and online.
Consumers now live in a world of convenience. They can purchase an item online and have it arrive at their doorstep the next day—if not the same day, in some cases. For larger retailers, providing same-day or expedited shipping options is now table stakes, and many of them have...
Does your auto repair business go through a slump during the end-of-year holiday season? If so, you're not alone. The average customer isn't usually looking for auto service because they're caught up in the holiday madness—shopping for gifts, visiting family, or attending their...
As consumers re-enter their old routines, they're looking forward to shopping in person. In fact, according to international research data and analytics group YouGov [https://business.yougov.com/sectors/retail/international-omni-channel-retail-report-2021] , 57% of American adults say they're excited to get back into brick-and-mortar stores. But as...
Imagine a scenario where you never run out of merchandise customers want, where stock availability can be updated easily or even automatically, and you can predict the number of employees you'll need at any given time and profile ideal customers. It might sound too good to be true,...
Repeat business is key to the success of a small company, where even a 5% increase in customer loyalty and retention could deliver as high as a 95% return in the form of an increase in profits. That leaves small-business owners with one pressing, perpetual question: how do you encourage...
Due to the COVID-19 pandemic, millions of children participated in remote learning and millions of people worked from home for more than a year. While this changed many families' education and working environments, it also changed how they prepared for the workweek—and how retailers marketed to them. As...
