Garrett is Editorial Director at SpotOn. He brings 20+ years of expertise in helping businesses big and small communicate effectively with their employees and customers.
On January 18, 2022, the FBI issued an announcement [https://www.ic3.gov/Media/Y2022/PSA220118] to raise awareness of cybercriminals using QR codes to direct people to fraudulent payment sites or embed malware. This is unwelcome news for restaurants that have turned to using QR code ordering to increase...
A new Harris Poll consumer study commissioned by SpotOn reveals that people prefer shopping at local independent retailers over big-box retailers, but they also want the convenience of an omnichannel customer experience that makes it easy to shop in store, online, and on the go.
COVID has changed the way we dine, and outdoor dining, parklets, and patios are here to stay. With winter fast approaching, many restaurants are rethinking the outdoor dining experience for their guests. As a recent article in PYMNTS.com [https://www.pymnts.com/restaurant-innovation/2021/as-covid-persists-restaurants-reinvest-in-outdoor-dining/] explains, this includes improving...
Whether you need to meet proof of vaccination requirements, bolster guest confidence in the face of a new mask mandate, or better manage your ratio of dine-in versus online orders, new restaurant technology can help.
With the launch of SpotOn Sidekick [https://www.spoton.com/products/sidekick/], food truck operators now have the same ordering and payment technology at their fingertips as larger brick and mortar restaurants—but in a compact and portable package that’s built specifically for mobile food businesses. Whether you run...
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