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3 Benefits to Owning Your Customer Data

For many small businesses, third-party providers were a lifeline at the start of 2020. Different types of delivery platforms helped grocery and retail businesses pivot to meet customer demand for delivery, curbside, and online ordering practically overnight. But there's a hidden downside to these seemingly miraculous apps—you...

5 Best Practices for Onboarding New Employees

If you don't know where to start onboarding new employees, you're not alone. Only 12% of employees think that their employers have an effective onboarding process, Gallup [https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx] reports. A positive onboarding experience can set new employees up for...

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