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Restaurant management system

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SpotOn's restaurant management system drives more profit by bringing together your CORE: Customers, Operation, Revenue, and Employees.

FAQ

SpotOn's restaurant management platform drives more profit by bringing together your CORE (Customers, Operation, Revenue, and Employees) to organize every part of your day-to-day operations, from the front-of-house to the back office. It's the right software for independent restaurant operations, built to work with your existing tools and save money across every part of your business.

The restaurant POS system is the central hub of your entire operation. As a cloud-based POS system, it connects every part of your business — from menu management to payments to detailed reports — so nothing falls through the cracks. You get real-time data on menu performance and sales, from anywhere on any device. Clients using the SpotOn POS software have seen a 25% increase in sales year over year and $100k/year saved in card fees.

Keeping food costs in check is one of the biggest challenges in the restaurant industry, and SpotOn gives you the tools to do it. The profitability analysis software is one of the key features of the platform, delivering AI-powered P&L insights that help you reduce food waste, and control costs without going line by line. Clients have saved 4.3% on overall costs and 6% on cost of goods.

SpotOn's operations suite is built around operational efficiency. For full service restaurants, that means a user friendly interface on the POS, a kitchen display system that can cut ticket times by 50%, handheld devices that drive higher check averages, and an AI menu assistant that eliminates manual data entry when updating your menu. Together, these restaurant specific tools are designed to streamline operations so your staff can serve more guests with less friction.

SpotOn's commission-free, built-in online ordering lets you take back your direct online orders, guest relationship, and reporting insights without paying a cut to third-party delivery apps. You also get a branded mobile app through GoTo Place for direct ordering with just a couple of taps. Clients have seen a 300% increase in online ordering sales and 20-minute faster off-premise ordering.

SpotOn's employee tools cover the full range of employee management needs. The scheduling tool keeps labor on budget by surfacing projected and actual sales in near real-time, resulting in clients seeing $500+ weekly labor savings. The employee app keeps everyone in sync, supporting team communication by letting staff view schedules, request shift swaps, and check pay info from their phones.

SpotOn's reservation software integrates directly with the POS, giving you a complete picture of your dining room at all times. Customer management solutions include reservations, waitlist, experiences, websites, an ordering app, and kiosks — all designed to make it easy for people to visit your restaurant. You can manage reservations, handle the waitlist with accurate quotes and guest texting, and even let guests book ticketed experiences. Clients using reservations saw a 40% increase in reservations and 25% more profit with optimized seating. Better seating, smoother service, and a more personalized experience all add up to enhance guest satisfaction.

Yes. Automated marketing and customer loyalty solutions are included to add revenue without adding effort. Automated marketing attracts new guests via text, email, and social media campaigns, leading to a 7% increase in sales from campaigns. Loyalty programs are where repeat business really pays off — SpotOn's loyalty tools reward guests for spending more and visiting more often, both in person and online, driving a 20% increase in sales for clients.

Running multiple locations means you need visibility across all of them. SpotOn gives multi location restaurants centralized control over reporting, employee scheduling, and menu updates all from a single dashboard.

POS integration with your accounting software is seamless through our preferred integration with Shogo, which automatically connects your SpotOn POS data to your accounting software. You can also use our DAVO integrations to automate sales tax collection and management. Lastly, our profitability analysis software SpotOn Profit Assist syncs with QuickBooks Online, Restaurant365, or Xero in minutes, finds where you're overspending and delivers monthly action steps on how to cut food costs. For multi location restaurants, you can compare locations side-by-side to benchmark performance. Whether you're running one location or many in the food industry or broader hospitality industry, it's the kind of flexibility that fits your business needs.