Superior service, shorter wait times
The goal
J.P. Fitzgerald’s was looking for a cloud-based POS system, backed by great support, to help their 100+ staff members provide excellent service to a 400-seat dining room. Owner Bob Brunner needed a system that was intuitive for staff but provided powerful analytics and tools to make the back office run smoothly.
The solution
SpotOn handhelds mean servers can spend more time with their tables, all while turning them 10 minutes faster. With a reservation system, restaurant manager software, online ordering, and KDS that’s fully integrated into the restaurant POS, Brunner saves time in the back office and gets key insights, from anywhere, on his restaurant’s sales and efficiency.
The results
Increase in average check size
Increase in average tips
Faster table turns
"Anyone can use SpotOn and get it right away. That's important. But the power and analytics behind it—that's amazing. When you're running a large restaurant, to know that your system is working flawlessly means you’re able to go to bed at night."
At J.P. Fitzgerald’s, they’re all about providing great service whether that’s for midweek lunch, multi-generational family dinners, or the late night bar crowd. From take-out containers to point-of-sale systems, owner Brunner is a savvy operator who always keeps an eye out for new technology.
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