Keeping pace with growth
Growing demand meant longer waits and busier tables at Hazel’s, and the team wanted every shift — from longtime staff to new hires — to move fast without slipping on service. Getting the whole crew up to speed quickly became essential to keeping pace.
Faster service, every table
Now waitstaff take orders and payments right at the table, speeding up turns and lifting what guests spend per visit. Better coordination between the kitchen and the expeditor keeps plates moving under the heat lamp, while an easier way to update the menu each season cuts a once-lengthy task down to minutes.
