Success story

Seamless integrations, less screen time

The Mudpuppy|Vonore, TN

The goal

As a seasonal concept, The Mudpuppy sets ambitious sales goals every summer. Owner Amir Harpaz leverages restaurant technology to achieve these goals. He needed a restaurant POS system to quickly send orders across the spacious table layout and seamless integrations that minimize admin and maximize profit.

The solution

SpotOn’s restaurant labor management software helps managers spend more time on the floor, improving the staff and guest experience. With Daycheck, staff get tips paid out daily and eliminate costly errors. Thanks to handheld POS, servers can take orders dockside—and increase check and tip averages in the process.

The results

7%

Decrease in labor spend

$35

Increase in check averages with handhelds

54 hours

Saved on payroll per month

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“Once you use SpotOn Teamwork, you'll never want to use anything else. The granularity is just incredible, and it's saving us 54 hours a month in management payroll time.”
Amir Harpaz
Amir Harpaz
Owner, The Mudpuppy

The Mudpuppy isn’t your typical restaurant. Dockside dining means titchy WiFi and a lot of steps between the guest and the kitchen. That’s in addition to a 230-seat restaurant and sometimes concert venue. Owner Amir Harpaz isn’t always on location, so he needs his restaurant tech to work and the capacity to check in from afar. Every season brings new challenges, but The Mudpuppy team is well-equipped thanks to SpotOn and a full suite of labor, inventory, and payroll management integrations.

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