Heart & Hustle

Insights and inspiration to help you compete and win

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Amy Balmuth
Garrett Calcaterra
Ariel N. Banayan
Megan Palmer
SpotOn Staff Contributor
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How E-Invoicing and Other Technology Can Help Auto Body Shops

Does it ever feel like your customers always need help just before you open or after you close your auto body shop? You're not alone. Many small businesses try to set convenient hours for their customers, only to find that it's not enough. Customers expect around-the-clock access to their information...

3 Ways to Foster Customer Engagement in the Health and Beauty Industry

From online bookings to virtual makeup try-ons [https://techcrunch.com/2021/01/22/pinterest-launches-an-ar-powered-try-on-experience-for-eyeshadow/] and tutorials on TikTok [https://www.allure.com/story/best-tiktok-makeup-tutorials], the health and beauty industry is undoubtedly experimenting with different ways to engage consumers. Online customer engagement can lead to several benefits for your business, including...

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