If you’re looking for a new restaurant point-of-sale system for your restaurant, you’ve probably heard SpotOn mentioned alongside Aloha POS, TouchBistro, Clover, Toast, Square POS, and others. As one of the leading software and payments companies in the field, SpotOn is highly regarded among restaurant operators, managers, and staff alike, thanks to its tremendous value, ease-of-use, and personalized support. While both SpotOn and Aloha POS systems offer comprehensive cloud-based point-of-sale solutions, SpotOn consistently scores higher than Aloha POS in real user reviews across numerous categories for restaurants*.
In addition to its top-rated restaurant point-of-sale, SpotOn offers commission-free online ordering with full POS integration, 2-way texting, pacing controls, advanced reporting, and the free GoTo Place app – built specifically for restaurants and their guests, featuring the restaurant's branding and menu. Additionally, SpotOn is the first POS company to offer an AI-powered P&L analysis tool, Profit Assist, helping restaurants save 4.3% on overall costs, on average.
It's all part of SpotOn's commitment to empowering independent restaurants with the tools they need to improve profitability and guest relationships, with fair, affordable, and transparent POS pricing.
Let’s take a look at the differences between SpotOn vs Aloha POS systems so you can make an educated decision about which solution makes the most sense for your restaurant.
About SpotOn Restaurant POS
SpotOn is a software and payments company that’s earned a reputation for providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. SpotOn’s integrated product set for restaurants includes point-of-sale, online ordering, labor management, QR order & pay, waitlist & reservations, marketing & loyalty, automated cost analysis and comprehensive reporting.
G2 recently named SpotOn as the #1 Restaurant POS System in Fall 2025, outranking other competing point-of-sale companies. G2 reviewers specifically mention how they enjoy SpotOn's support that connects to real people, a seamless user experience for FOH and BOH systems, and more.
SpotOn provides intuitive technology that "works the way you work,” and backs it up with a 24/7 support team that make sure it always does—with fairness, flexibility, and a personal touch. Many of SpotOn's employees have worked in hospitality for years and deliver the level of expert service and support that sets SpotOn apart from other POS companies.
About Aloha POS
Aloha POS is one of the oldest point-of-sale providers on the market, and therefore well-known by veteran hospitality workers. Many older restaurants may still run Aloha's legacy POS systems, which operate on-premise as opposed to the cloud. More recently, the newest version of Aloha, "Aloha Cloud POS System," developed by NCR Voyix, is a cloud-based system, similar to SpotOn, Toast, and others.
Like other POS solutions on the market, Aloha POS allows you to place orders, run payments, manage employees, and perform various other business-related tasks. Aloha POS is most often praised for its user-friendly interface and the ability to handle complicated orders.
Aloha POS vs SpotOn | G2 comparison
Choosing the right POS system is essential for your restaurant’s operations, but it’s not always easy to compare cloud-based POS solutions with similar offerings. To compare Aloha POS vs SpotOn, we rely on ratings from G2, a trusted third-party service that uses real user reviews to help businesses find the right software solutions. G2 conducts quarterly reports designed to rank software and help companies make informed buying decisions.
Results are current as of November 13, 2025, based on real user reviews and rankings from G2
As you can see in the comparison chart above, SpotOn outranks Aloha POS in key categories, including Quality of Support, Satisfaction, and overall G2 Score. Particularly noteworthy, SpotOn outscored Aloha POS in user satisfaction with a score of 83% compared to Aloha POS's score of 41%.
User reviews on G2 also call out the high level of service and support SpotOn provides:
"SpotOn provides me with a comprehensive platform that combines POS, reporting, and customer engagement tools all in one place. The reporting features are especially useful, allowing me to monitor sales and inventory in real time. I’ve also found their customer support team to be responsive and helpful, both during the initial setup and whenever I’ve needed troubleshooting assistance."
- Cory B.
Methodology: G2 Score
G2 uses a proprietary algorithm to rank products based on reviews gathered from the user community as well as data aggregated from online sources and social networks. The result of this algorithm is the G2 Score, which is a standardized score used to compare products within the same G2 category.
Aloha POS vs SpotOn | Capterra comparison
What do other third-party review sites say? Capterra is a trusted online service that helps organizations find the right software solutions for their operations. In addition to providing an overall rating, Capterra provides specific scores across various categories including ease of use, customer service, features, and value for money.
As you can see in the comparison grid below, SpotOn outperforms Aloha POS in all categories, with SpotOn's 4.3 overall rating beating out Aloha POS's overall rating of 3.7.
Results current as of 11/13/2025 based on Capterra ratings from verified user reviews. Ratings are collected on a 1-to-5 basis.
Ease of use
When it comes to ease of use, SpotOn beats out Aloha POS, 4.0 to 2.9. Users love that SpotOn is easy to train staff on and edit settings. Other reviews highlight how SpotOn helps save managers time by making back office changes and real-time menu adjustments on all stations immediately, including across multiple locations.
Customer support
More than in any other category, customer support is where SpotOn outshines Aloha POS and other Aloha POS competitors, with a Capterra score of 4.2 compared to Aloha POS’s score of 3.3. SpotOn users love having expert support available 24/7, knowing a having a dedicated team to support them, personalized implementation and training, quick response time, local sales reps who meet their needs, proactive support after installation, and overall transparency in communications.
Features
When it comes to features, SpotOn once again outperforms with a Capterra score of 4.2, compared to Aloha POS's 3.5. Users love SpotOn Restaurant POS's ability to adapt to their front- and back-of-house operations and its easy-to-understand and customizable reporting. Restaurant operators also value the integrated software solutions that work together seamlessly, like QR order & pay, online ordering, waitlist/reservations, digital loyalty, labor management, and handheld devices.
"Wish we found SpotOn sooner! It was a game changer for our business. We used Micros before and this is night and day improvements and ease of training, improvements and edits."
- Kate C.
Value for money
When it comes to value, SpotOn once again ranks higher than Aloha POS with a Capterra score of 4.2 compared to Aloha POS’s 3.4. Users appreciate SpotOn’s transparent pricing, lack of junk fees, and the overall features for a fair price. One user even reported that SpotOn’s costs were 90% lower than their previous point-of-sale system company’s.
Aloha POS system: overall strengths
According to Capterra reviews, Aloha POS provides familiarity and name recognition for many teams. Users also like the user-friendly menu navigation and have reported positive installation experiences.
Aloha POS system: overall weaknesses
The biggest complaint from Capterra reviewers is that Aloha POS has poor customer support. Any subpar support can be particularly troublesome with reviewers reporting that Aloha has had system issues, can be slow and difficult to update, and can have long-term contractual issues that make it difficult to upgrade.
SpotOn gives you more than Aloha POS
As a restaurant operator, you’re facing increased costs, changing guest expectations, and a seemingly never-ending labor shortage. SpotOn’s team is here to help you overcome those challenges—and whatever challenges come next—with flexible solutions and personalized service and support.
As Kevin Bryla, SpotOn’s CMO and Head of Customer Experience noted with the most recent announcement of G2's results, "Independent restaurants are under enormous pressure, and the last thing they need is another system that lets them down. These G2 results make it clear—operators who switch to SpotOn are getting real value, better support, and a partner that has their back. This isn’t just about being rated higher than Toast. It’s about showing up for restaurants, proving we actually give a sh*t, and making sure they succeed no matter what 2025 throws at them."
Curious how SpotOn compares against other Clover competitors? Find more SpotOn reviews here, or check out the comparisons below to discover more.
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*This content is provided for informational purposes only. All claims based on real user reviews from third-party review sites, G2 and Capterra.
