Too busy to keep up
Base Camp Pizza sits in one of South Lake Tahoe’s busiest tourist hubs, where ski season sends waves of hungry guests through the door at once. Reservations, waitlists, and online orders all needed to run smoothly together, and when online demand spiked, the team couldn’t keep up with the volume.
One system, steady service
SpotOn’s connected ordering, reservation, and handheld tools gave every part of guest service one system, from online orders to the walk-in waitlist. With everything working from the same platform, the team manages high-volume days smoothly and has grown online sales without adding chaos to service.
