SpotOn Intelligence: AI for restaurants
Practical AI. Powering betterrestaurant solutions.
AI that liftsrestaurant profits
Restaurants don’t need buzzwords and BS solutions. SpotOn only delivers practical artificial intelligence that helps lift your profits without creating extra work. AI is incorporated across our restaurant management system where it makes sense, so everything works together without extra logins, dashboards, or fees.
- Built into the tools you already use
- Serving insights across your operation
- Enhancing the guest experience
- Backed by a partner you can trust
AI restaurant solutions
AI insights
Profit AI analyzes data from across your entire operation, along with external sources like weather events, to provide proactive insights on how to improve profitability.
AI P&L analysis
Built into Profit AI, our AI P&L analysis tool integrates with top accounting software to analyze costs, giving you a full picture of your operations and where to focus.
Explore AI P&L analysis
AI assistant (SpotOn Assistant Manager)
Get real-time insights and build custom reports in plain language, with connected third-party data and growing agentic abilities. Available on desktop, mobile, and text.
AI menu assistant
Change menu prices, descriptions, groups, menu structure, and more using natural language prompts from within your back-office dashboard.
Explore AI menu assistant
Online ordering guest recommendations
Increase online sales with “Picked for You” AI recommendations powered by AWS. Included with SpotOn Order first-party ordering and the GoTo Place mobile app.
Explore SpotOn Order
Automated marketing campaigns
SpotOn Marketing Assist leverages AI to make it easy to plan, create, and send automated campaigns to drive repeat visits.
Explore SpotOn Marketing
Faster onboarding & better support with AI
AI-enabled POS implementation
SpotOn gets you up and running faster, and with fewer errors, thanks to our team of real humans leveraging AI to help configure your point-of-sale and restaurant software.AI-powered diagnostics
SpotOn’s 24/7/365 support team uses cutting-edge AI technology to run remote diagnostics on your restaurant management system, identify any issues, and fix them fast.
“When you run multiple restaurants, you don't have time to dig through reports figuring out what changed. SpotOn analyzes all that data and points out where to focus.”
“Five minutes using Profit AI told me spending per guest was dropping before I would have noticed it on my own, and that gave me time to actually do something about it.”
“With SpotOn, I reduced my food costs by 3% in one month. That’s thousands of dollars back in my pocket, just from being able to see exactly where I was overspending.”
FAQ
SpotOn Intelligence is SpotOn’s suite of practical AI tools for restaurants, built into the SpotOn restaurant management system. It draws on data from point-of-sale, labor, payments, online ordering, and guest intelligence to help operators save time, cut costs, and grow revenue. Every tool has to earn its place with a measurable outcome: dollars saved, minutes back, or dollars earned.
SpotOn offers AI tools that span restaurant operations, including:
- Profit AI for proactive insights on how to improve profitability
- AI P&L analysis for cost analysis
- SpotOn Assistant Manager for real-time answers and custom reports in plain language
- AI menu assistant for menu changes by prompt
- “Picked for You” guest recommendations for online ordering
- Marketing Assist for automated campaigns
- AI-enabled implementation and AI-powered diagnostics for onboarding and support
More tools are on the way.
Profit AI is SpotOn’s AI insights tool that analyzes data from across a restaurant’s entire operation, along with external sources like weather events, to proactively surface ways to improve profitability. Instead of making operators dig through reports, it points them to where to focus.
SpotOn’s AI P&L analysis is built into Profit AI and integrates with top accounting software to analyze a restaurant’s costs. It gives operators a full picture of their operations and shows where to focus to bring costs down. SpotOn first applied AI to cost analysis in 2025, called SpotOn Profit Assist.
SpotOn AI assistant lets operators get real-time insights and build custom reports by asking questions in plain language. It connects SpotOn data with third-party sources and is available on desktop, mobile, and by text. The assistant will continue to evolve in partnership with independent operators to incorporate additional features, including agentic capabilities that help operators run their business more efficiently and profitably.
Yes. SpotOn’s AI menu assistant lets operators change menu prices, descriptions, groups, menu structure, and more using natural language prompts from within the SpotOn back-office dashboard. No separate tool or manual editing is needed.
SpotOn’s “Picked for You” feature uses AI recommendations, powered by AWS, to suggest items to guests as they order online and increase check size. It’s included with SpotOn Order first-party online ordering and the GoTo Place mobile app.
Yes. SpotOn Marketing Assist uses AI to help operators plan, create, and send automated campaigns that drive repeat visits, without needing a dedicated marketing team.
Yes, with real people in the loop. SpotOn’s implementation team uses AI to help configure point-of-sale and restaurant software faster and with fewer errors. SpotOn’s 24/7/365 support team uses AI to run remote diagnostics, identify issues, and fix them quickly.
No. SpotOn builds AI directly into the restaurant management system operators already use, so there are no extra logins or dashboards to manage. This is by design, because standalone AI tools add tech bloat to a restaurant’s stack.
SpotOn only builds AI that helps lift profits without creating extra work. Each AI feature is designed to enhance the abilities of restaurants to run and grow their business. Operators have used SpotOn AI to grow net sales nearly 17% in one season (Elvira’s Cafe, Tennessee) and cut food costs 3% in one month (Kalei’s Kitchenette, California).
Generally, no. SpotOn’s built-in AI works behind the scenes for operators and their teams. It doesn’t replace the human side of hospitality. The one built-in guest-facing feature is “Picked for You,” which recommends menu items during online ordering. SpotOn does, however, integrate with top AI ordering solutions that interact with guests, including Loman AI and Maple.
Yes. SpotOn’s AI is built by people who know restaurants. It’s been tested in real restaurants and runs on infrastructure with a proven track record that already powers point-of-sale for tens of thousands of restaurants. It’s designed to avoid failures during peak hours and to deliver reliable answers rather than hallucinations.
No. To the contrary, SpotOn’s goal is to democratize AI technology for independent restaurants of all sizes. Smaller independent operators, in particular, often lack the time and resources to develop their own solutions or hire analytics teams. SpotOn’s AI brings together data from across a restaurant’s operation into one central location, serving up proactive insights and giving operators the tools they need to move fast and make profitable business decisions.
Most restaurant AI sees only one corner of the business. SpotOn’s AI draws on one connected system covering sales, labor, costs, guest data, and third-party data, so it can show what sold, who worked, what it cost, and who came back.