Heart & Hustle

Insights and inspiration to help you compete and win

Latest insights & inspiration
Amy Balmuth
Ariel N. Banayan
Garrett Calcaterra
Megan Palmer
SpotOn Staff Contributor
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Resilience Is the Future of the Restaurant Industry

2020 changed the future of the restaurant industry. The COVID-19 pandemic closed dining rooms and created deep fear about dining out. Restaurant sales fell $240 billion short of expectations, Fortune [https://fortune.com/2021/01/26/restaurants-bars-closed-2020-jobs-lost-how-many-have-closed-us-covid-pandemic-stimulus-unemployment/] reports, and more than 110,000 restaurants in the United States closed in...

Small Businesses Are at the Center of Our New SpotOn Brand

The heart and hustle that small business owners show every day—and especially over the last year—has shown us exactly what’s important at SpotOn. It’s reaffirmed why we do what we do: provide you with innovative tools to grow your business, backed by the personalized service and...

5 Mistakes to Avoid With Your Loyalty Program

Studies have shown that if you increase your customer retention rate by just 5 percent, your profits will grow by 25 to 95 percent. Offering a loyalty rewards [https://www.spoton.com/software/loyalty] program is a great way to do just that, and at SpotOn, we’ve seen this...

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