If you’re looking for a new restaurant point-of-sale system for your restaurant, you’ve probably heard SpotOn mentioned alongside SkyTab by Shift4, Clover, Aloha POS, Toast, Square POS, TouchBistro, and others. As a leading software and payments company in the hospitality field, SpotOn is highly regarded among restaurant operators, managers, and staff alike, thanks to its tremendous value, ease-of-use, and personalized support. While both SpotOn and SkyTab systems offer comprehensive cloud-based point-of-sale solutions, SpotOn outscores SkyTab and top SkyTab competitors based on real restaurant user reviews on G2, a trusted third-party software review site.*
In addition to its top-rated restaurant point-of-sale, SpotOn offers commission-free online ordering with full POS integration, 2-way texting, pacing controls, advanced reporting, and the free GoTo Place app – built specifically for restaurants and their guests, featuring the restaurant's branding and menu. Additionally, SpotOn is the first POS company to offer an AI-powered P&L analysis tool, Profit Assist, helping restaurants save 4.3% on overall costs, on average.
It's all part of SpotOn's commitment to empowering independent restaurants with the tools they need to improve profitability and guest relationships, with fair, affordable, and transparent POS pricing.
Let’s take a look at the differences between SpotOn vs SkyTab systems so you can make an educated decision about which solution makes the most sense for your restaurant.
About SpotOn Restaurant POS
SpotOn is a software and payments company that’s earned a reputation for providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. SpotOn’s integrated product set for restaurants includes point-of-sale, online ordering, labor management, QR order & pay, waitlist & reservations, marketing & loyalty, automated cost analysis and comprehensive reporting.
G2 recently named SpotOn as the #1 Restaurant POS System in Fall 2025, outranking other competing point-of-sale companies. G2 reviewers specifically mention how they enjoy SpotOn's support that connects to real people, a seamless user experience for FOH and BOH systems, and more.
SpotOn provides intuitive technology that "works the way you work,” and backs it up with a 24/7 support team that make sure it always does—with fairness, flexibility, and a personal touch. Many of SpotOn's employees have worked in hospitality for years and deliver the level of expert service and support that sets SpotOn apart from other POS companies.
About SkyTab by Shift4
SkyTab by Shift4 is a modern, all-in-one point-of-sale platform designed to help restaurants streamline operations, enhance guest experiences, and gain deeper business insights. Its ecosystem includes robust POS hardware, integrated payments, mobile ordering, and an enterprise-level business intelligence suite that supports both single-location operators and multi-unit groups.
SkyTab consistently ranks as a top performer in customer satisfaction, reflecting its focus on reliability and ease of use. The platform continues to expand through innovation and strategic enhancements, strengthening its position in the hospitality technology landscape.
SkyTab vs SpotOn | G2 comparison
Choosing the right POS system is essential for your restaurant’s operations, but it’s not always easy to compare cloud-based POS solutions with similar offerings. To compare SkyTab vs SpotOn, we rely on ratings from G2, a trusted third-party service that uses real user reviews to help businesses find the right software solutions. G2 conducts quarterly reports designed to rank software and help companies make informed buying decisions.
Results are current as of November 13, 2025, based on real user reviews and rankings from G2
As you can see in the comparison chart above, SpotOn outranks SkyTab in all categories, including Quality of Support, Satisfaction, and overall G2 Score. Particularly noteworthy, SpotOn outscored SkyTab in user satisfaction with a score of 83% compared to SkyTab's score of 20%.
SkyTab's G2 score of 28 is the second lowest of any system included in the G2 comparison, edging out only Revel Systems, which had a G2 score of 27.
In stark contrast, SpotOn User reviews on G2 call out the high level of service and support SpotOn provides:
"The best part about SpotOn are their trainers. The team of trainers that we had were very effective, communicated well and were open to all inquiries. They had a lot of patience which was key in the education of the staff."
- Ben A.
Methodology: G2 Score
G2 uses a proprietary algorithm to rank products based on reviews gathered from the user community as well as data aggregated from online sources and social networks. The result of this algorithm is the G2 Score, which is a standardized score used to compare products within the same G2 category.
SkyTab vs SpotOn | Capterra comparison
What do other third-party review sites say? Capterra is a trusted online service that helps organizations find the right software solutions for their operations. In addition to providing an overall rating, Capterra provides specific scores across various categories including ease of use, customer service, features, and value for money.
As you can see in the comparison grid below, SpotOn and SkyTab have similar scores, with SkyTab's 4.7 overall rating edging out SpotOn's overall rating of 4.3.
Results current as of 11/13/2025 based on Capterra ratings from verified user reviews. Ratings are collected on a 1-to-5 basis.
Ease of use
Although SkyTab's Capterra score in terms of ease of use beats out SpotOn, with a score of 4.7 to SpotOn's 4.0, users love that SpotOn is easy to train staff on and edit settings. Other reviews highlight how SpotOn helps save managers time by making back office changes and real-time menu adjustments on all stations immediately, including across multiple locations.
Customer service
SpotOn and SkyTab are not far off when it comes to customer support according to Capterra reviews, with SkyTab slightly edging out SpotOn with a Capterra score of 4.6, compared to SpotOn's score of 4.2. While both systems have high scores for customer service, some SkyTab reviews complain about delays in processing credit cards, and that their customer support don’t seem knowledgeable.
SpotOn users love having expert support available 24/7, knowing a having a dedicated team to support them, personalized implementation and training, quick response time, local sales reps who meet their needs, proactive support after installation, and overall transparency in communications.
Features
When it comes to features, Capterra rates SkyTab higher than SpotOn with a score 4.7 to 4.2. SkyTab users, in particular, like that reports available on their portal and are user friendly and helpful.
Similarly, SpotOn users like how SpotOn is customizable to their workflows for both the front-of-house and back-of-house, as well as the easy-to-understand and customizable reporting. Users also love the flexible hardware and software options, and appreciate the integrated software solutions that all work together, such as handhelds, QR order & pay, online ordering, waitlist & reservations, digital loyalty, and labor management.
"[SpotOn's] technology keeps improving. I can provide top notch service and keep my customers engaged with SpotOn’s all-around platform. They have provided excellent customer service whenever I am in need or when I need new ideas to engage with my customers."
- Lucia V.
Value for money
When it comes to value in association with Capterra ratings, SkyTab has the edge on SpotOn with a score of 4.7 to SpotOn's 4.2. Users appreciate SpotOn’s transparent pricing, lack of junk fees, and the overall features for a fair price. One user even reported that SpotOn’s costs were 90% lower than their previous point-of-sale system company’s.
SkyTab POS system: overall strengths
According to user reviews, SkyTab is very user friendly and you can find assistance quickly if needed. In particular, alongside reports that are easy to run and read, SkyTab also offers customers an easy setup and implementation thanks to user-friendly and simplified tech services.
SkyTab POS system: overall weaknesses
SkyTab users have complained on G2 about bad customer service. Alongside customer service, some SkyTab reviewers on reported the back of house reporting system lacks the ability to refine search abilities, with many of them simply not working correctly, becoming one of the main reasons for switching to other POS system providers.
SpotOn gives you more than SkyTab
As a restaurant operator, you’re facing increased costs, changing guest expectations, and a seemingly never-ending labor shortage. SpotOn’s team is here to help you overcome those challenges—and whatever challenges come next—with flexible solutions and personalized service and support.
As Kevin Bryla, SpotOn’s CMO and Head of Customer Experience noted with the most recent announcement of G2's results, "Independent restaurants are under enormous pressure, and the last thing they need is another system that lets them down. These G2 results make it clear—operators who switch to SpotOn are getting real value, better support, and a partner that has their back. This isn’t just about being rated higher than Toast. It’s about showing up for restaurants, proving we actually give a sh*t, and making sure they succeed no matter what 2025 throws at them."
Curious how SpotOn compares against other SkyTab competitors? Find more SpotOn reviews here, or check out the comparisons below to discover more.
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*This content is provided for informational purposes only. All claims based on real user reviews from third-party review sites, G2 and Capterra.
