Supporting high volume
J.P. Fitzgerald’s 400-seat dining room and 100-plus staff span everything from weekday lunches to the late-night bar crowd, leaving little room for error. Reporting and back-office tools lagged behind the pace of service, without an easy way for the team to keep up.
Faster service, less strain
Servers now carry handheld devices that let them spend more time with guests while turning tables 10 minutes faster. Connected reservations, a waitlist, online ordering, and kitchen displays keep the front and back of house in sync, while staffing, tipping, and profitability tools give the team one system to run the whole operation from anywhere.
